Overview

**Description**

Principal IS Supply Chain Service Engineers support the Supply Chain process for caregiver devices and peripherals, including obtaining quotes, submitting requisitions, project procurement, order tracking and follow up. Leverages ServiceNow and Oracle to obtain source of truth information. Serves as the primary point of support to obtain purchase orders and other issues for fulfillment requests. Must deliver timely and accurate information, support and services to all caregivers while maintaining a focus on a positive customer service experience.

Providence caregivers are not simply valued – they’re invaluable. Join our team at Enterprise Information Services and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

**Required Qualifications:**

+ Bachelor’s Degree in Computer Engineering, Computer Science, Mathematics, Engineering or equivalent educ/experience

+ 8 years related experience;

+ Strong experience in automation, specifically related to deployment, recovery, or other manual processes

+ Strong experience with n-tier solutions

+ Strong experience with resilience modeling (failure mode analysis) and ability to simulate service outages for point solutions (automated) and platforms (manually)

+ Strong experience influencing engineering team members in translating customer and technical requirements into service architecture to meet Quality of Service Expectations

+ Strong experience leading and representing the Service in backlog discussions and standups to establish appropriate prioritization of Live Site requirements

+ Strong experience leveraging data and metrics to drive behavior, process, and priority decisions. Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems

+ Strong experience in advanced problem solving using systematic procedures and investigating problems utilizing root cause analysis

**Preferred Qualifications:**

+ Demonstrated ability in all procurement functional and system processes, including the ability to use internal tools to evaluate orders, process requisitions, receiving and invoice review.

+ Demonstrated ability to manage procurement and delivery efforts for large, high complexity cross-departmental projects.

+ Advises on caregiver, business, and IS equipment. Uses expertise to obtain quotes from preferred suppliers that meet compliance standards and KPIs, such as quality, cost, and caregiver expectation.

+ Ability to work with vendors to obtain quotes, evaluate orders and invoices. Serve as an escalation point to resolve issues and other information as needed and raise any concerns to management in a timely manner.

+ Accounting/procurement knowledge, including purchasing, internal audit, and inventory control principles where applicable.

+ Ability to work with internal teams to develop business decisions. Uses professional knowledge and independent judgment in making decisions or recommending a course of action. Good interpersonal skills as well as excellent problem-solving skills.

**Salary Range by location: *hourly listed – position is salaried**

NorCal (Napa, Sonoma) Min: $68.90, Max: $117.31

Southern California, NorCal (Humboldt) Alaska (Kodiak, Seward, Valdez) Min: $61.41, Max: $104.56

WA Puget Sound Oregon (Portland) Alaska (Anchorage) Min: $58.92, Max: $100.31

Oregon (Hood River, Medford, Seaside) Min: $54.92, Max: $93.51

Eastern Washington (Richland, Spokane, Walla Walla) Min: $52.43, Max: $89.26

Montana Min: $47.43, Max: $80.76

Texas/ NM Min: $44.94, Max: $76.51

**Why Join Providence?**

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.

**About Providence**

At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Check out our benefits page for more information about our Benefits and Rewards.

**About the Team**

Providence Shared Services is a service line within Providence that provides a variety of functional and system support services for our family of organizations across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise.

We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment.

We are committed to cultural diversity and equal employment for all individuals. It is our policy to recruit, hire, promote, compensate, transfer, train, retain, terminate, and make all other employment-related decisions without regard to race, color, religious creed (including religious dress and grooming practices), national origin (including certain language use restrictions), ancestry, disability (mental and physical including HIV and AIDS), medical condition (including cancer and genetic characteristics), genetic information, marital status, age, sex (which includes pregnancy, childbirth, breastfeeding and related medical conditions), gender, gender identity, gender expression, sexual orientation, genetic information, and military and veteran status or any other applicable legally protected status. We will also provide reasonable accommodation to known physical or mental limitations of an otherwise qualified caregiver or applicant for employment, unless the accommodation would impose undue hardship on the operation of our business.

We are a community where all people, regardless of differences, are welcome, secure, and valued. We value respect, appreciation, collaboration, diversity, and a shared commitment to serving our communities. We expect that all workforce members in our community will act in ways which reflect a commitment to and accountability for, racial and social justice and equality in the workplace. As such, we will maintain a workplace free of discrimination and harassment based on any applicable legally protected status. We also expect that all workforce members will maintain a positive workplace free from any unacceptable conduct which creates an intimidating, hostile, or offensive work environment.

**Requsition ID:** 240188
**Company:** Providence Jobs
**Job Category:** Development/Engineering
**Job Function:** Information Technology
**Job Schedule:** Full time
**Job Shift:** Day
**Career Track:** Business Professional
**Department:** 4011 SS IS STE SRVC NOW ENG
**Address:** CA Irvine 3345 Michelson Dr
**Work Location:** Providence Health System Office-Irvine
**Pay Range:** $see posting – $see posting
The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Check out our benefits page for more information about our Benefits and Rewards.

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