Overview
**Description**
Provides administrative, information systems, clerical and coordination support to Quality Management (QM). This requires scheduling, preparing, disseminating, and coordinating various activities between affiliated plan hospital management, health plan representatives, physicians, individual physician offices and ancillary providers. It requires supporting the Quality Management Committee – preparing the agenda, putting together the documents and reports, coordinating the meeting, providing the minutes and other coordination and support functions related to the committee meetings including coordination with the Credentialing Department.
The Quality Improvement Coordinator – Ambulatory will be responsible for supporting quality management efforts including but not limited to: development, implementation, education, performance, data collection and analysis.
**Essential Functions** :
+ Review and assess data/performance results and trends to identify opportunities to help drive strategies, interventions, and outreach efforts. Provide information to appropriate stakeholders.
+ Data mining as needed across all measures, health plans and LOB, and capturing data to close care gaps and improve compliance, where applicable.
+ Assists with data validation (ex. EMR, health plan, Cozeva, etc) to ensure data is aligned and identify opportunities to submit data to various stakeholders.
+ Participates in the preparation of and in audits, as needed (e.g., IHA, MSSP, PSV).
+ Assists in educating caregivers about QI programs, quality measures and compliance requirements (refreshers or new training).
+ Meets with internal and external stakeholders (ex. health plans, cozeva, etc.) to develop strategies, identify, and resolve issues / barriers and problem solve.
+ Attends meetings and takes notes with necessary action items and follow up.
+ Follow up on actions required, respond in a timely manner, meet scheduled deadlines, create, and implement contingent plans as needed.
+ Prepare and present slide decks with appropriate content (graphs, data, etc.) for meetings and reporting purposes.
+ Assist coworkers within Quality department with projects and tasks as needed.
+ Manage large data sets and be able to create and maintain spreadsheets/dashboards. Understand and utilize functions/tools/formulas such as filtering, freeze, pivots, graphs, conditional formatting, VLOOKUP, etc.
+ Understand and able to use different reporting platforms such as: disease registry tool, EMR, 3rd party registries, etc.
+ Assists in design, implementation, and maintenance of a comprehensive quality improvement across Quality Goals (IHA/ CMS/ MSSP/ CEI/ Other Health Plan) and related programs, including health equity.
**Additional functions may include, but not limited to:**
+ Cover and support Quality Improvement Specialist duties, as needed.
+ Rounding in offices
+ Support in auditing of workflow for primary and specialty sites.
+ Monitor and review Epic In-basket.
+ Collaborate with QIS and other departments within ministry to support clinics and various partnerships including but not limited to Pharmacy, CHP, HMR.
+ Understand outreach process and partner with outreach team, QIS, Ops, Health plans, and key stakeholders when submitting outreach requests, as needed.
+ Understand data and how it flows.
Providence caregivers are not simply valued – they’re invaluable. Join our team at Providence Medical Foundation and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.
**Preferred qualifications:**
+ 3 years Experience in healthcare administrative support position.
**Why Join Providence?**
Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.
**About Providence**
At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.
The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Check out our benefits page for more information about our Benefits and Rewards.
**About the Team**
Providence Physician Enterprise (PE) is a service line within Providence serving patients across seven states with quality, compassionate, coordinated care. Collectively, our medical groups and affiliate practices are the third largest group in the country with over 11,000 providers, 900 clinics and 30,000 caregivers.
PE is comprised of Providence Medical Group in Alaska, Washington, Montana and Oregon; Swedish Medical Group in Washington’s greater Puget Sound area, Pacific Medical Centers in western Washington; Kadlec in southeast Washington; Providence’s St. John’s Medical Foundation in Southern California; Providence Medical Institute in Southern California; Providence Facey Medical Foundation in Southern California; Providence Medical Foundation in Northern and Southern California; and Covenant Medical Group and Covenant Health Partners in west Texas and eastern New Mexico.
Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.
**Requsition ID:** 266606
**Company:** Providence Jobs
**Job Category:** Clinical Quality
**Job Function:** Quality/Process Improvements
**Job Schedule:** Full time
**Job Shift:** Day
**Career Track:** Business Professional
**Department:** 7520 HIGH RISK CARE MANAGEMENT HMO AND ACO CA HERITAGE SERVICES
**Address:** CA Anaheim 200 W Center St Promenade
**Work Location:** St Joseph Home Health-Anaheim
**Pay Range:** $34.38 – $54.42
The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Check out our benefits page for more information about our Benefits and Rewards.
