Overview
*Who We Are:*
People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. Highpoint Health Sumner operates as a 167-bed healthcare facility and provides quality care in numerous areas, including cancer treatment, cardiac care, same-day surgery, orthopedics, diagnostics, women’s health and rehabilitation services.
*Where We Are:*
Gallatin is thriving with unique shopping boutiques, delicious dining options, family-friendly festivals, and a memorable historic downtown square. We are a destination for those seeking outdoor adventure or just a peaceful outing in nature.
*Why Choose Us:*
● Health (Medical, Dental, Vision) and 401K Benefits for full-time employees
● Competitive Paid Time Off / Extended Illness Bank package for full-time employees
● Employee Assistance Program – mental, physical, and financial wellness assistance
● Student Loan Repayment and Tuition Assistance for qualified applicants
● Professional development and Advanced Degree support
And much more…
*Full Job Description:*
● Reports to: Patient Access Supervisor
● Ensures that all necessary demographic, billing, and clinical information is obtained and entered in the registration system with timeliness and accuracy.
● Distributes and explains forms, documents, and educational handouts to patients or family members.
● Meets with patient or patient’s caregiver before or after admission to exchange necessary information and documentation. Provides explanation of process and addresses concerns and questions.
● Communicates with admitting physician’s office, nursing unit staff, and/or other appropriate personnel regarding admission to exchange necessary information and determine placement.
● Maintains current knowledge of all rules and regulations governing third party admissions/registrations and pre-certification requirements
● Verifies insurance eligibility and creates estimates based on services rendered, including co-pays, deductibles and out-of-pocket amounts.
● Verifies precertification/authorization on file matches test/procedure/services being performed.
● Maintains an acceptable registration error ratio & collection goal.
*Minimum Education*
High school diploma or equivalent – Required
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*Minimum Education*
Two years of college or medical office specialist education – Preferred
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*Required Skills*
Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action. Must be able to function appropriately in a multi-task setting. General understanding of medical terminology and medical insurance.
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*Minimum Work Experience*
2 years experience in hospital patient access/registration or medical office with emphasis on medical insurance and collections/accounts receivable – Required
Appropriate level of other hospital clerical or relevant customer service experience given consideration in lieu of
**Job:** **Administration/Clerical*
**Organization:** **
**Title:** *Patient Access Rep I – Outpt M-F 830A – 5P*
**Location:** *Tennessee-Gallatin*
**Requisition ID:** *7457-11526*
