Overview

The Operations Manager/Network-PACS Analyst will provide work direction and guidance to operations associates and ensure the accuracy of their work. This position will provide support and maintenance of the HPHS & PACS networks, including local, wide-area and wireless communication. This position will use network monitoring tools in order to detect network problems in a timely manner to minimize disturbance for customers. This position will support network switch management and configuration ensuring that all switches comply with network standards. The position will troubleshoot PACS hardware issues and work with vendors to ensure availability of the PACS network for the Medical Imaging department and radiologists including, but not limited to, the Storage Area Network (SAN) and files servers, home radiology stations and hardware in the modalities at Sumner, Sumner Station, Riverview and Trousdale. This position will also work with vendors in the implementation of new medical imaging hardware as it relates to communication with the PACS system. This position will also provide technical support to users in the form of software/hardware installation, troubleshooting and maintenance. Evaluates new versions of network software and makes recommendations regarding their usage. Serves as a resource for all projects related to network administration. Trains network and operations personnel. Serves as back-up to the Network/Telecommunications Analyst.

Reports to: Market Director of IT&S

*Minimum Education*
High school diploma or equivalent – Required
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*Minimum Education*
Associate’s degree in Healthcare IT – Preferred
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*Required Skills*
Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action.
Training and skills with PACS system – Preferred
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*Required Skills*
Licenses: Current Tennessee or State of Residence Drivers License with clean MVR
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*Minimum Work Experience*
Four(4) years related IT work experience – Required
Two (2) year Healthcare IT experience – Preferred
Management/Supervisory experience – Preferred

**Job:** **IT/IS*

**Organization:** **HighPoint – Sumner Corporate Offices*

**Title:** *Ops Mgr-Network/PACS Analyst*

**Location:** *Tennessee-Gallatin*

**Requisition ID:** *7457-11628*

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