Overview
**Description**
The Biomedical Technician is responsible for installation, electrical safety inspections, periodic maintenance, performance testing and major and minor repairs of medical equipment in assigned areas of the hospital, as well as external/retail clients. The Biomedical Technician operates sophisticated test equipment and instrumentation for inspections, performance tests, and periodic maintenance/repairs of medical equipment. The testing data acquired from said testing is analyzed and may be prepared for reports. The Biomedical Technician has a thorough understanding of biomedical equipment commonly used in general care areas. The Biomedical Technician may be exposed to or responsible for modalities such as life -support and advanced equipment that will prepare them for the Senior Biomedical Technician role
**Providence is offering up to $4,000 Hiring Bonus for eligible external candidates who meet all conditions for payment.**
**Shift Details:**
+ Full Time, 40 hours per week, Day Shift
**Essential Functions:**
The job duties listed are essential functions of the position. However, other duties may be assigned, and may also be considered essential functions of the position.
The caregiver must be sufficiently fluent in the English language to satisfactorily perform the essential functions of the position.
The degree of fluency required will vary depending upon the nature of the position.
Caregivers are expected to honor the Mission, Values, Vision and Promise and adhere to the Code of Conduct, policies and standards of their organization.
For direct patient care roles: Performs and maintains currency of essential competencies as required by specific area of hire and populations served.
Communication
+ Understands the importance of communication and follows defined standards.
+ Actively listens to and interprets the customer’s needs.
+ Discusses issues with team members.
+ Ensures critical events are communicated in a timely manner to the appropriate parties until resolution.
+ Clearly articulates caregiver issue and solution in terms the caregiver understands.
+ Takes direction from leadership and asks questions when needed
Critical Thinking
+ Demonstrates knowledge and understanding of the pertinent technical and application environment across CTS.
+ Works in and through challenging situations with both internal and external customers.
+ Competently overcomes resistance and setbacks.
+ May participate in root cause analysis in response to system issues and downtimes, to improve reliability and recovery.
Customer Focus
+ Provides helpful hints and location(s) of training materials. Provides caregiver education as needed
+ Displays strong customer focus skills.
+ Regularly engages key caregivers (rounding, escalation, etc.) and provides representation for IS/Clinical Engineering to the caregiver.
+ Participates in discussions with caregiver to assess needs.
+ Takes accountability for customer satisfaction.
+ Defines solution options and recommendations.
+ May attend daily huddles as the CTS representative, speaking to issues and commitments, then documents and escalates appropriately.
Independent Work
+ Provides support in situations where multiple disciplines are involved.
+ Demonstrates long and short-range planning skills and the ability to implement them in day to day operations and projects.
+ Looks for opportunities to actively optimize workflows to increase productivity.
+ Consistently completes personal development and performance goals.
+ Understands concerns of mission, quality, business partners, people and financial results and seeks input on how to achieve outcomes that balance those concerns.
Leadership
+ Leads small to medium projects that involve team members.
+ Actively seeks constructive feedback while remaining open and receptive to it.
+ Volunteers for opportunities and actively finds ways to contribute to team goals / team discussion.
+ Offers guidance to other team members on policies, procedures, and documentation for day-to-day work efforts.
+ Seeks out opportunities to aid others facing resistance and setbacks.
+ Exhibits leadership skills in performing on call / requested support / escalation / oversight duties.
+ Organizes multiple efforts and responds to shifting priorities.
Teamwork
+ Works directly with Providence organizations and vendors providing feedback to ensure stable environments.
+ Owns ticket resolution/repair to the satisfaction of the caregiver.
+ Strives to listen, understand, and support the needs of others in a sensitive manner.
+ Develops effective working relationships.
+ Independently seeks out opportunities to assist other team members in their time of need.
+ Partners to drive team efforts and initiatives.
+ Participates in the assigned “on-call” rotation for 24/7 – 7 days a week support, if applicable.
+ Works collaboratively with others, trusting and accepting ideas that maximize overall efficiency.
+ Supports other team members with guidance on policies, procedures, and documentation.
Time Management
+ Looks at work efforts and has the ability to understand the time involved with any given task.
+ Asks for resources from leadership if additional assistance needed to meet defined timelines.
+ Provides recommendations to improve operational workflows.
**Required Qualifications:**
+ Associate’s Degree in Biomedical Equipment Technology or
+ Coursework/Training in Electronics Technology, Military or Technical Training
**Preferred Qualifications:**
+ 3 Years Experience in repair of Biomedical equipment
**Job Specific Knowledge, Skills, and Abilities:**
+ Documentation:
+ Utilizes documentation to identify trends on repairs
+ Identify needed reports
+ Develops and maintains technical documentation associated with troubleshooting caregiver hardware and software issues.
+ Maintains and improves documentation standards.
+ Documents complicated workflows consistently.
+ Regulatory Requirements:
+ Follows OEM instructions when doing repairs, calibration and tests.
+ Complies with department policies, procedures and standards.
+ Technology Foundations:
+ Electronics Theory:
+ Demonstrates broad knowledge of electronic theory, technology, and test equipment.
+ Demonstrates broad knowledge of color code conventions used in component and wiring marking.
+ Operates a wide variety of hand-tools, power tools, and test equipment used in the repair, testing and calibration of medical equipment.
+ Takes safety precautions while performing service -related activities with electrical equipment and identifies means to make a safer environment.
+ Medical Devices:
+ Performs repair, calibration, testing, and preventative maintenance on a variety of medical equipment according to manufacturer’s specifications.
+ Demonstrates knowledge of basic anatomy and physiology as applied to use of biomedical equipment.
+ Runs diagnostic programs on a broad range medical devices and uses results to identify any issues. Follows through on any necessary repairs/calibrations.
+ Operating Systems & Networks:
+ Demonstrates a broad knowledge in the basic operations of Providence medical assets (e.g., computers, servers network equipment).
+ Runs various diagnostic programs (e.g., ScanDisk, Ping, Trace Route, OS commands).
+ Demonstrates basic knowledge of network theory and how it applies to Providence medical assets.
+ Understands and assists in the configuration of DHCP operations.
+ Clinical Engagement:
+ Effectively communicates both verbally and in writing with staff, physicians, and visitors.
+ Actively participates with department/ministry teams, e.g., code blue, alarm, etc.
+ Builds relationships through rounding with staff.
+ Interprets how changes will impact medical devices / systems.
+ Demonstrates understanding of the broad business requirements of the clinical caregivers for the departments assigned.
Must have authorization to work and live in the United States to apply
**Why Join Providence?**
Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.
**About Providence**
At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.
The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Check out our benefits page for more information about our Benefits and Rewards.
**About the Team**
Providence has a long-standing tradition of caring for residents in western Montana since the Sisters of Providence arrived in the state in 1864. As one of Montana’s largest health care providers, Providence works collaboratively across traditional boundaries to develop patient-centered practices that help make lifelong quality care accessible and affordable.
Our award-winning and comprehensive medical centers include Providence St. Patrick Hospital in Missoula and Providence St. Joseph Medical Center, a critical access hospital in Polson. Our not-for-profit network of services also include physicians, more than 40 clinics, care centers, hospice and home health programs, and other diverse community services.
Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.
**Requsition ID:** 227210
**Company:** Providence Jobs
**Job Category:** Clinical Equipment
**Job Function:** Clinical Support
**Job Schedule:** Full time
**Job Shift:** Day
**Career Track:** Technical/Skilled Support
**Department:** 3500 CLINICAL ENG MSLA
**Address:** MT Missoula 500 W Broadway
**Work Location:** St Patrick Hospital-Broadway Bldg-Missoula MT
**Pay Range:** $26.55 – $42.03
The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Check out our benefits page for more information about our Benefits and Rewards.