Overview
**Description**
The Biomedical Technician is responsible for installation, electrical safety inspections, periodic maintenance, performance testing and major and minor repairs of medical equipment in assigned areas of the hospital, as well as external/retail clients. The Biomedical Technician operates sophisticated test equipment and instrumentation for inspections, performance tests, and periodic maintenance/repairs of medical equipment. The testing data acquired from said testing is analyzed and may be prepared for reports. The Biomedical Technician has a thorough understanding of biomedical equipment commonly used in general care areas. The Biomedical Technician may be exposed to or responsible for modalities such as life -support and advanced equipment that will prepare them for the Senior Biomedical Technician role. In addition, must be able to perform tasks outlined in Associate Biomedical Technician.
**Essential Functions:**
Communication
Understands the importance of communication and follows defined standards.
Actively listens to and interprets the customer’s needs.
Discusses issues with team members.
Ensures critical events are communicated in a timely manner to the appropriate parties until resolution.
Clearly articulates caregiver issue and solution in terms the caregiver understands.
Takes direction from leadership and asks questions when needed
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Critical Thinking
Demonstrates knowledge and understanding of the pertinent technical and application environment across CTS.
Works in and through challenging situations with both internal and external customers.
Competently overcomes resistance and setbacks.
May participate in root cause analysis in response to system issues and downtimes, to improve reliability and recovery.
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Customer Focus
Provides helpful hints and location(s) of training materials. Provides caregiver education as needed
Displays strong customer focus skills.
Regularly engages key caregivers (rounding, escalation, etc.) and provides representation for IS/Clinical Engineering to the caregiver.
Participates in discussions with caregiver to assess needs.
Takes accountability for customer satisfaction.
Defines solution options and recommendations.
May attend daily huddles as the CTS representative, speaking to issues and commitments, then documents and escalates appropriately.
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Independent Work
Provides support in situations where multiple disciplines are involved.
Demonstrates long and short-range planning skills and the ability to implement them in day to day operations and projects.
Looks for opportunities to actively optimize workflows to increase productivity.
Consistently completes personal development and performance goals.
Understandsconcernsofmission,quality,businesspartners,peopleandfinancialresultsandseeksinputonhow to achieve outcomes that balance those concerns.
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Leadership
Leads small to medium projects that involve team members.
Actively seeks constructive feedback while remaining open and receptive to it.
Volunteers for opportunities and actively finds ways to contribute to team goals / team discussion.
Offers guidance to other team members on policies, procedures, and documentation for day-to-day work efforts.
Seeks out opportunities to aid others facing resistance and setbacks.
Exhibits leadership skills in performing on call / requested support / escalation / oversight duties.
Organizes multiple efforts and responds to shifting priorities.
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Teamwork
Works directly with Providence organizations and vendors providing feedback to ensure stable environments.
Owns ticket resolution/repair to the satisfaction of the caregiver.
Strives to listen, understand, and support the needs of others in a sensitive manner.
Develops effective working relationships.
Independently seeks out opportunities to assist other team members in their time of need.
Partners to drive team efforts and initiatives.
Participates in the assigned “on-call” rotation for 24/7 – 7 days a week support, if applicable.
Works collaboratively with others, trusting and accepting ideas that maximize overall efficiency.
Supports other team members with guidance on policies, procedures, and documentation.
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Time Management
Looks at work efforts and has the ability to understand the time involved with any given task.
Asks for resources from leadership if additional assistance needed to meet defined timelines.
Provides recommendations to improve operational workflows.
**Job Specific Skills, Knowledge and Abilities:**
Documentation:
* Utilizes documentation to identify trends on repairs
* Identify needed reports
* Develops and maintains technical documentation associated with troubleshooting caregiver hardware and software issues.
* Maintains and improves documentation standards.
* Documents complicated workflows consistently.
Regulatory Requirements:
* Follows OEM instructions when doing repairs, calibration and tests.
* Complies with department policies, procedures and standards.
Technology Foundations:
* Electronics Theory:
◦ Demonstrates broad knowledge of electronic theory, technology, and test equipment.
◦ Demonstrates broad knowledge of color code conventions used in component and wiring marking.
◦ Operates a wide variety of hand-tools, power tools, and test equipment used in the repair, testing and calibration of medical equipment.
◦ Takes safety precautions while performing service-related activities with electrical equipment and identifies means to make a safer environment. •
Medical Devices:
◦ Performs repair, calibration, testing, and preventative maintenance on a variety of medical equipment according to manufacturer’s specifications.
◦ Demonstrates knowledge of basic anatomy and physiology as applied to use of biomedical equipment.
◦ Runs diagnostic programs on a broad range medical devices and uses results to identify any issues. Follows through on any necessary repairs/calibrations. •
Operating Systems & Networks:
◦ Demonstrates a broad knowledge in the basic operations of Providence medical assets (e.g., computers, servers network equipment).
◦ Runs various diagnostic programs (e.g., ScanDisk, Ping, Trace Route, OS commands).
◦ Demonstrates basic knowledge of network theory and how it applies to Providence medical assets. ◦ Understands and assists in the configuration of DHCP operations.
Clinical Engagement:
* Effectively communicates both verbally and in writing with staff, physicians, and visitors.
* Actively participates with department/ministry teams, e.g., code blue, alarm, etc.
* Builds relationships through rounding with staff.
* Interprets how changes will impact medical devices / systems.
* Demonstrates understanding ofthe broad business requirements ofthe clinical caregivers for the departments assigned.
**Required qualifications:**
+ Associate’s Degree Biomedical Equipment Technology Or
+ Coursework/Training: Electronics Technology, Military or Technical Training Or equivalent educ/experience
+ Upon request: If position requires driving, a valid driver’s license and proof of insurance per company policy will be required.
**Preferred qualifications:**
+ 3 years Experience in repair of biomedical equipment
**Why Join Providence?**
Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.
**About Providence**
At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.
The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Check out our benefits page for more information about our Benefits and Rewards.
**About the Team**
Providence Shared Services is a service line within Providence that provides a variety of functional and system support services for our family of organizations across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise.
Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.
**Requsition ID:** 240251
**Company:** Providence Jobs
**Job Category:** Clinical Equipment
**Job Function:** Clinical Support
**Job Schedule:** Full time
**Job Shift:** Day
**Career Track:** Technical/Skilled Support
**Department:** 4011 SS ISSTE CT SRVC SOCAL Clinical Engineering
**Address:** CA Mission Viejo 27700 Medical Ctr Rd
**Work Location:** Mission Hospital Mission Viejo
**Pay Range:** $31.77 – $51.29
The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Check out our benefits page for more information about our Benefits and Rewards.
Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.
