Certified Medical Assistant – Family Medicine

Overview

Follows established policies and procedures, objectives, safety standards, and sensitivity to confidential information.

Registers patients, verifies and updates necessary information in medical record, and collects co-pays as appropriate.

Maintains appointment schedule and follows office scheduling policies.

Processes incoming and outgoing mail.

Performs general patient care, Administers prescribed medications and treatments in accordance with standards of care.

Aids provider during patient examination, testing, and treatment.

Maintains timely flow of patient appointments.

information and documents all information in the Electronic Medical Records (EMR) System.

Responds to and refers incoming telephone calls and follows through to ensure client requests have been answered.

Coordinates patient care with other departments within Bell and with other community health care agencies.

Prepares exam rooms and treatment areas, including the re-stocking and ordering of appropriate supplies.

Attends meetings and in-service training as required and maintains an active professional license.

Completes annual educational requirements.

Maintains confidentiality in accordance with HIPAA regulations.

Support the culture of service excellence throughout the organization.

Actively seek ways to demonstrate a commitment to continuous improvement and participate in professional development opportunities.

Maintains certification in drug collection including urine, hair and breath alcohol testing.

Maintains clinic files in a professional organized manner.

Coordinates and follows through on billing issues with clients and accounting.

Acts as scheduling coordinator for clinic functions including appointment scheduling.

Performs other related duties as assigned or requested.

Computer and/or keyboarding skills required.

Familiar with Microsoft Office Programs.

Excellent human relations and oral/written communication.

Excellent organizational abilities.

Demonstrated teamwork skills.

Ability to deal with change.

Demonstrates a positive attitude towards initiating continuous improvement.

Ability to work without direct supervision.

Knowledge of patient education principles and self management techniques.

Knowledge of common safety hazards and precautions.

Skill in measuring vital signs, including temperature, blood pressure, pulse, respiratory rate, pain assessment, and pulse oximetry.

Ability to recognize issues and identify solutions.

*Minimum Education*
X High School Diploma
X Successful completion of Medical Assistant Program

*Required Skills*
Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action.

*Required Skills*
Certifications:
X Basic Life Support (BLS) □ Advanced Cardiovascular Life Support (ACLS) □ Pediatric Advanced Life Support (PALS) □ Neonatal Resuscitation Provider (NRP) □ Perioperative Nurse (CNOR)

X Certified Medical Assistant

*Populations Served*
□ Does not treat or care for patients.
□ Neonate (<30 days)
□ Infant (<1 year)
□ Early Childhood (1 year and <5 years)
□ Late Childhood (5 years and <13 years)
X Adolescent (13 and <17 years)
X Young Adult (17 to <30 years)
X Middle Adult (30 years to 60 years)

*Protected Health Information*
Type of Protected Information Accessed:
X Demographic
X Clinical
X Insurance
X Financial
X Complete Medical Record

*Bloodborne Pathogens Exposure*
While performing this job, occupational exposure is present for all employees

*Physical Requirements – Physical Dexterity and Effort: Rarely <1%, Occasionally 1-33%, Frequently 34-66%, Constantly 67-100%*
Bending/Stooping □ rarely, □ occasionally, X frequently, □ constantly
Climbing X rarely, □ occasionally, □ frequently, □ constantly
Keyboard Data Entry □ rarely, □ occasionally, X frequently, □ constantly
Kneeling □ rarely, X occasionally, □ frequently, □ constantly
Lifting/Moving Patients □ rarely, □ occasionally, X frequently, □ constantly
Reaching □ rarely, □ occasionally, X frequently, □ constantly
Repetitive Foot/Leg Movements X rarely, □ occasionally, □ frequently, □ constantly
Repetitive Hand/Arm Movements □ rarely, □ occasionally, X frequently, □ constantly
Running X rarely, □ occasionally, □ frequently, □ constantly
Sitting □ rarely, □ occasionally, X frequently, □ constantly
Squatting □ rarely, □ occasionally, □ frequently, □ constantly
Standing □ rarely, X occasionally, □ frequently, □ constantly
Walking □ rarely, X occasionally, □ frequently, □ constantly
Pushing / Pulling: 0-25 lbs. □ rarely, X occasionally, □ frequently, □ constantly
Pushing / Pulling: 26-75 lbs. X rarely, □ occasionally, □ frequently, □ constantly
Pushing/Pulling: over 75 lbs. X rarely, □ occasionally, □ frequently, □ constantly
Lifting/Carrying (non-patient) : 0-25 lbs. □ rarely, X occasionally, □ frequently, □ constantly
Lifting/Carrying (non-patient) : 26-75 lbs. X rarely, □ occasionally, □ frequently, □ constantly
Lifting/Carrying (non-patient) : over 75 lbs. X rarely, □ occasionally, □ frequently, □ constantly

*Visual Acuity, Hearing and Speaking: Rarely <1%, Occasionally 1-33%, Frequently 34-66%, Constantly 67-100%*
Audible Speech □ rarely, □ occasionally, X frequently, □ constantly
Hearing Acuity □ rarely, □ occasionally, X frequently, □ constantly
Smelling Acuity X rarely, □ occasionally, □ frequently, □ constantly
Taste Discrimination X rarely, □ occasionally, □ frequently, □ constantly
Vision: Depth Perception □ rarely, □ occasionally, X frequently, □ constantly
Vision: Distinguish Color □ rarely, □ occasionally, X frequently, □ constantly
Vision: Seeing Far □ rarely, □ occasionally, X frequently, □ constantly
Vision: Seeing Near □ rarely, □ occasionally, X frequently, □ constantly

*Biological: Rarely <1%, Occasionally 1-33%, Frequently 34-66%, Constantly 67-100%*
Biohazardous waste/ hazards □ rarely, □ occasionally, X frequently, □ constantly
Blood and/or bodily fluids □ rarely, □ occasionally, X frequently, □ constantly
Communicable diseases/pathogens □ rarely, □ occasionally, X frequently, □ constantly

*Chemical: Rarely <1%, Occasionally 1-33%, Frequently 34-66%, Constantly 67-100%*
Asbestos or lead X rarely, □ occasionally, □ frequently, □ constantly
Cytotoxic Chemicals X rarely, □ occasionally, □ frequently, □ constantly
Dust X rarely, □ occasionally, □ frequently, □ constantly
Hazardous Chemicals X rarely, □ occasionally, □ frequently, □ constantly
Gases/Vapors/Fumes X rarely, □ occasionally, □ frequently, □ constantly
Hazardous Medication X rarely, □ occasionally, □ frequently, □ constantly
Latex X rarely, □ occasionally, □ frequently, □ constantly

**Job:** **Please select a valid job field*

**Organization:** **UP Health Sytem – Bell Physician Practices*

**Title:** *Certified Medical Assistant – Family Medicine*

**Location:** *Michigan-Ishpeming*

**Requisition ID:** *7442-1680*