Overview
**Description**
**OVERVIEW**
The Chief Risk Officer (“CRO”) of Providence St. Joseph Health’s family of organizations (“PSJH) is responsible for providing strategic and operational leadership to the entire healthcare system in the assessment and mitigation of significant and developing enterprise risks. This pivotal leadership role is directly accountable for audit, business continuity, claims management, insurance, physical security, integrated risk management and all other active and emergent risks facing PSJH.
The role requires a person who currently has a senior leadership role with enterprise-wide reach. The ideal candidate is currently leading and managing large teams of individuals with diverse talents and skills and has a proven record of ensuring optimal performance, collaboration and efficiency. The role also requires a person who effectively leads other senior leaders across a large organization by influence (sometimes exceeding formal authority) and has current accountabilities for directing and delivering on enterprise-wide risk strategies in collaboration with other senior leaders across a given organization. The ideal candidate should have current and extensive experience in managing large-exposure, complex claims and understand the dynamics of market and industry related to claims and overall enterprise risk. The role also requires a person with extensive background in managing a large portfolio of insurance assets to ensure that PSJH is attaining the benefits of the contracts and premiums that they negotiated and paid for. Current experience in analytical and data-driven approaches to risk management is a requirement for this role to evolve and transform PSJH’s risk management functions.
This position reports to the chief legal officer and maintains key relationships with the board of directors, the executive leadership team, and all other levels of leadership across PSJH. The position collaborates closely with the chief compliance officer and the compliance team to implement and operationalize strategies to address enterprise risk issues.
The CRO will perform these duties in a manner that adheres to our Code of Conduct and that reflects:
+ Our Mission: As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable
+ Our Values: Compassion, Dignity, Justice, Excellence and Integrity
+ Our Vision: Health for a Better World
+ Our Promise: Know me, care for me, ease my way
For more, please see PSJH’s Mission, Values, Vision and Promise.
**KEY RESPONSIBILITIES**
+ Managing a talented, diverse and expert team of individuals with responsibilities across the identified areas, including leading recruitment, training, development, engagement and retention for all individuals on the team
+ Providing support, guidance, leadership and motivation to promote maximum performance and accountability across teams
+ Establishing and executing a strategic framework for evaluating and mitigating risk-related issues across PSJH
+ Achieving optimal outcomes on enterprise risk issues facing PSJH
+ Educating and advising stakeholders across PSJH, including the board and the executive leadership team, on risk-related issues
+ Ensuring independence and oversight for Internal audit activities and high-level investigations, where appropriate
+ Creating and developing analytic, and otherwise innovation-driven strategies to address Risk issues
+ Collaborating with the Department of Legal Affairs (“DLA”) to calibrate legal engagement, including the propriety of protected/privileged approaches to specified issues to mitigate risk
**The CRO leads the following areas and functions:**
**_Risk_**
+ Aligning risk management strategies with organizational priorities and objectives and collaborating with compliance to ensure industry standards are met throughout PSJH
+ Sustaining mechanisms for ongoing risk assessment and prioritization of enterprise risks
+ Communicating risk priorities and mitigation activities to all leader levels in the organization
+ Evaluating the system facility exposure to risk (legal, medical, financial, security, operational, etc.) and recommending and executing strategies for risk mitigation with business leaders
+ Educating and advising executive leadership and the board on organizational risks and recommended mitigation strategies and solutions
+ Coordinating and collaborating on risk strategies which includes risk partners in compliance, legal, clinical risk, claims, etc.
+ Collaborating with management and risk partners to identify and recommend risk management approaches for the organization
**_Claims Management_**
+ Overseeing and optimizing claim investigation, reserving and resolution of claims at an appropriate total cost (i.e., from a strategic lens taking into account premiums, retention, costs of defense and settlement)
+ Collaborating with strategic risk finance, risk, operational finance and actuaries on reserving and financial controls
+ Overseeing appropriate authority matrix implementation for the handling and resolution of claims against PSJH
+ Collaborating with appropriate business partners on the review of organizational policies and approaches to determine potential sources of liability and claims
+ Collaborating with risk and business partners to mitigate risk given organizational trends and claim history and external landscape, e.g., tort and antitrust environment
**_Insurance_**
+ Managing current insurance portfolio, including any captive insurance arrangements
+ Managing captive financials with broker and under leadership of President of captive
+ Assisting Captive President in strategy development and implementation for the captive
+ Managing captive policies to align with risk strategies of the captive
+ Managing relationships with insurance brokers and other vendors to ensure PSJH is obtaining value for the contracts that it has entered
+ Ensuring that PSJH is obtaining the benefits of the insurance contracts it negotiated for through commercial resolutions and/or litigation
+ Maintaining and recommending appropriate insurance products for PSJH
**_Audit_**
+ Developing and enhancing PSJH’s internal and external audit functions and capabilities across the entire system
+ Preparing and executing audit framework and work plans, including the scope and timing of audits and reviews, the extent of testing required, and the content of audit/consulting reports
+ Assessing and prioritizing emerging risk issues and the efficacy of audit requests to address these issues
**_Business Continuity, Investigations and Physical Security Compliance_**
+ Identifying and mitigating with appropriate risk and business owners, potential enterprise-wide risks and threats
+ Creating, implementing and executing plans proactively and in response to threats and other emergent and complex situations
+ Leading the management of internal investigations to respond to active and emerging risk issues including collaborating with the DLA to calibrate investigations involving overlapping areas of responsibility
+ Managing issues related to physical security compliance and executive protection across all PSJH facilities and operations
**_Integrity and Compliance_**
+ Collaborating with the chief compliance officer and the compliance team to ensure an integrated and cohesive approach to risk management and the maintenance of an ethical and compliant culture
+ Ensuring that organizational polices, procedures and the Code of Conduct address risk-related issues facing PSJH
+ Partnering with compliance to identify strategic opportunities for mitigating risk based on compliance-related issues and trends
**QUALIFICATIONS**
+ Master’s Degree in relevant area(s) of expertise
+ Senior leadership experience in healthcare, risk management, claims management, insurance and/or other relevant areas of expertise
+ Extensive experience in insurance-related products, insurance laws and regulations, complex claim handling and litigation and insurance coverage litigation
+ Strategic and operational leadership capabilities at a senior level in a given organization or company;
+ A collaborative spirit and willingness to partner with other executives in resolving issues with enterprise-wide impact and multiple stakeholders
+ A financial, analytics and data-driven approach to leadership and management
+ Excellent negotiation skills and courage and tenacity at resolving large complex issues
+ Excellent written and oral communication skills
+ Sound judgment and proven organizational and cognitive skills
+ Exceptional integrity
**About Providence**
At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.
The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Check out our benefits page for more information about our Benefits and Rewards.
**Requsition ID:** 243083
**Company:** Providence Jobs
**Job Category:** Risk
**Job Function:** Legal/Compliance/Risk
**Job Schedule:** Full time
**Job Shift:** Day
**Career Track:** Leadership
**Department:** 4015 SS CEO 1
**Address:** WA Renton 1801 Lind Ave SW
**Work Location:** Providence Valley Office Park-Renton
**Pay Range:** $440k – $500k
The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Check out our benefits page for more information about our Benefits and Rewards.
