Overview
Collections Associate
TriMark USA is one of the country’s largest providers of foodservice equipment and supplies. We proudly serve our customers by providing design services, commercial equipment, and foodservice supplies across a wide range of industries and business sectors. As a company, we strive to lead with our values and to support the success and sustainability of our customers so they can focus on their culinary pursuits.
FULL TIME | HYBRID | BENEFITS INCLUDED
(Medical, Dental, Vision, Pet & Legal Insurance)
The Collections Associate reports to the Credit Manager, and is located in Duluth, GA.
POSITION SUMMARY:
The Collections Associate is responsible for collections of accounts receivable and resolution of issues preventing payment.
ESSENTIAL FUNCTIONS & RESPONSIBILITIES:
- Answer all inquiries related to Accounts Receivable (AR) aging balances
- Respond to all internal and external customer inquiries
- Maintain all accounts receivable reports, spreadsheets and corporate AR files
- Contact customers for aged balances and provide updates to manager or director as requested
- Partner with departments to resolve issues preventing payment, including sales and project coordinators
- Complete analysis and reconciliation to ensure payments are received per assigned terms
- Perform other related duties as required and assigned
COMPETENCIES:
- Excellent phone etiquette and excellent verbal, written, organizational, and interpersonal skills
- Ability to prioritize and multi-task in a fast-paced environment
- Attention to detail and accuracy is imperative
- Must be able to excel in both a team environment and work independently
- Ability to maintain a high level of confidentiality
- Possess integrity and ethical character with a clean financial background
- Must be able to work overtime when applicable
QUALIFICATIONS & EXPERIENCE:
- Bachelor’s degree preferably in Accounting or Finance or work experience
- 3+ years’ experience in related field
- Proficient computer skills including MS Office (Word, Excel, Outlook)
- Previous experience with AS400 or similar DOS-based computer operating system, GlobalEdge and Navision a plus
- Ability to successfully pass a background check
TriMark’s commitment to diversity, equity, and inclusion is a purposeful mission of strengthening our organization and those we serve by uniting the unique differences of our employees. This mission is instilled in who we are as a company. We are committed to promoting diversity, equity and inclusion through sharing, education, and experiences. We are greater together through unity in diversity. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to accommodations@trimarkusa.com.
Salary Description $30000 – 50000
