Overview
Assists clients with business solution definition as well as campaign management and business intelligence tools and/or processes through all or some of the following ways: • Fully understands details of client’s data and Acxiom’s marketing capabilities, ensuring clients receive accurately segmented, cleansed, formatted and ready-to-market data. • Executes and analyzes decision support processes and data to measure campaign efficiency, data accuracy, data integrity, operations performance, customer satisfaction and cost effectiveness. • Provides data, analysis and recommendations to support multiple technical operations and ensure client satisfaction. • Researches, trouble shoots, administers application administration, conducts application user training, and code changes.
Assists clients with business solution definition as well as campaign management and business intelligence tools and/or processes through all or some of the following ways:
+ Fully understands details of client’s data and Acxiom’s marketing capabilities, ensuring clients receive accurately segmented, cleansed, formatted and ready-to-market data.
+ Implements and analyzes decision support processes and data to measure campaign efficiency, data accuracy, data integrity, operations performance, customer satisfaction and cost effectiveness.
+ Provides data, analysis and recommendations to support multiple technical operations and ensure client satisfaction!
+ Researches, trouble shoots, coordinates application administration, conducts application user training, and code changes.
**Duties and responsibilities**
+ Point of contact for clients, defining business solutions and managing campaigns using business intelligence tools, ensures compliance with service level agreements through post-production audits.
+ Leads and handles complex campaigns, ensuring client deliverables and campaign execution meet specifications.
+ Analyzes data to measure campaign efficiency, operations performance, and customer happiness!
+ Acts as internal authority in campaign processes, driving client relationships, standard methodologies, and process improvements.
**Basic Qualifications:**
+ Proven knowledge of solution management.
+ Typically requires a minimum of 5 years of related experience with a Bachelor’s degree; or 3 years and a Master’s degree; or a PhD without experience; or equivalent work experience.
+ Specific Industry knowledge.
+ Demonstrated ability to own / drive communicate with clients and internal team members – answering sophisticated questions, resolving issues, conducting research for client marketing team including marketing management.
+ Attention to detail, meaningful to supervise and audit.
+ **Applicants should be in the state of Arkansas**
**Required Skills**
+ SQL / PL –SQL
+ Perl
+ Shell Scripting
+ Campaign Management Tools
+ Business Intelligence Tools
+ ETL Tools
+ UNIX / LINUX
**What will set you apart:**
+ Experience with Abinitio
We believe in building an exciting workplace where associates feel highly motivated and want to engage every single day. It’s important to Acxiom that we invest in our culture and promote a healthy work-life balance. Acxiom has a fast paced, high-performance culture where we empower our people to do innovative, ground breaking work. You will always be guided to do what is right!
**Acxiom is an affirmative action and equal opportunity employer**
(AA/EOE/W/M/Vet/Disabled) and does not discriminate in recruiting, hiring, training, promotion or other employment of associates or the awarding of subcontracts because of a person’s race, color, sex, age, religion, national origin, protected veteran, disability, sexual orientation, gender identity, genetics or other protected
**Primary Location City/State:**
Conway, Arkansas
**Additional Locations (if applicable):**
Acxiom is an affirmative action and equal opportunity employer (AA/EOE/W/M/Vet/Disabled) and does not discriminate in recruiting, hiring, training, promotion or other employment of associates or the awarding of subcontracts because of a person’s race, color, sex, age, religion, national origin, protected veteran, military status, physical or mental disability, sexual orientation, gender identity or expression, genetics or other protected status.
Attention California Applicants: Please see our CCPA/CPRA Privacy Act notice here (https:////www.acxiom.com/wp-content/uploads/2023/01/CCPA-CPRA-Notice-for-Employees-Eff-01012023.pdf) .
Attention Colorado, California, Connecticut, Maryland, Nevada, New York City, Ohio, Rhode Island, and Washington Applicants: This position is not located in the aforementioned locations but applications for remote work may be considered. For information about this role under state or local equal pay or pay transparency laws, please contact recruit@acxiom.com .
We are leaders in helping brands achieve the number one mantra for every business – know your customer. For fifty years, we’ve helped marketers deal with a fast-changing future of growing channels, data and technology. By understanding the customer, marketers can communicate with relevance everywhere and drive better customer experiences that build a better brand and, in turn, better business.
We’re one of the marketing industry’s most experienced, respected and forward-thinking leaders. For nearly fifty years, we’ve helped the world’s best marketers understand their customers so that they can reach people with relevance rather than randomness. Our products and solutions form the data foundation that make it possible for marketers to drive better customer experiences and meaningful interactions at scale across every channel.
Our job opportunities will give you the opportunity to showcase your talents, grow your skills, and expose you to cutting-edge technologies, whether you’re an engineer, developer, products guru, systems and security expert, sales and consulting executive, or an intern looking to gain real experience with a company that will make you stand out.
At Acxiom, our values begin with our associates, who are the single most important driver of our success. We’re looking to hire people who share our core values: collaboration, excellence, innovation, a focus on outcomes, and being empowered to make and own decisions that benefit our clients and our company. Our values represent our brand promise – to our clients and to our associates – and define our company culture.
If you are interested in applying for employment with Acxiom and need special assistance or an accommodation to apply for a posted position, contact our recruiting department at 1-877-314-2049.
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Interested in Acxiom? Learn about our Equal Opportunities, job postings, and more:
About Us (https://www.acxiom.com/about-us/)
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Careers Page
LinkedIn (http://www.linkedin.com/company/acxiom)
Internal applicants need to apply for open positions through their Workday account. Please log into Workday and use the **Find Jobs** report to search for and apply for positions posted internally. For questions, please contact the recruiter listed on the job posting.
Attention California Applicants: Please see our CCPA/CPRA Privacy Act notice here (https://www.acxiom.com/wp-content/uploads/2023/01/CCPA-CPRA-Notice-for-Employees-Eff-01012023.pdf) .
Attention Colorado, California, Connecticut, Maryland, Nevada, New York City, Ohio, Rhode Island, and Washington Applicants: This position is not located in the aforementioned locations but applications for remote work may be considered. For information about this role under state or local equal pay or pay transparency laws, please contact recruit@acxiom.com .
Attention Mexico Applicants: Please see our Privacy Policy notice here (https://www.acxiom.com/wp-content/uploads/2023/07/ACXIOM_MX_AVISO_DE_PRIVACIDAD_EMPLEADOS_Privacy_Notice_Workday.pdf) .
