Overview
Position Overview
Looking for a job that provides meaningful work and competitive compensation? Consider a position in a State Farm Agent’s office as an Front Office Team Member. Insurance experience is not required, we will train the right person with the right skill set.
Responsibilities include but not limited to:
- Establish customer relationships and follow up with customers, as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Maintain a strong work ethic with a total commitment to success each and every day.
As an Agent Team Member, you will receive…
- Salary plus /bonus
- Commission
- Paid time off (vacation and personal)
- Retirement plan (after 1 year)
- Health, Disability and Life
- Valuable experience
- Growth potential/Opportunity for advancement within my office
Ideal Candidate:
- Strong phone contact handling skills and active listening.
- Comfortable with making outbound calls.
- Genuinely excited to help customers.
- Patient, empathetic, and passionately communicative; loves to talk.
- Ability to empathize with and advocate for clients when necessary.
- Strong Problem-solving skills
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.
Job Type:Full Time
