Overview
*Who we are:*
At Lifepoint Health, we provide quality healthcare to rural communities. As a valued member of our team, you will be an integral part of a group working together to elevate Lifepoint’s healthcare delivery network.Our network includes 60 community hospitals, 60 rehabilitation/behavioral health hospitals, and 250 additional sites of care across the United States.As an organization, we are dedicated to serving communities nationwide by providing exceptional care. We believe in the power of our talented teams and strive to create environments where employees find purpose and fulfillment.
*What you’ll do:*
As a **Generalist LBS Service Management**, you will be responsible for ensuring the smooth and efficient delivery of core People Services functions to include payroll, talent acquisition and management, timekeeping, HRIS management, and compliance within the LBS environment.
*Responsibilities:*
* Collaborate with the VP, Service Management and other people service team members to ensure compliance, data accuracy, and a positive employee experience.
* Assist with system upgrades, new applications/modules, and data loads to include but not limited to requirement gathering, business process review, project management, testing, documentation, communication, etc.
* Assist in managing the data gathering, analysis and project management activities.
* Assist in gathering data and performing analysis for a variety of Service Management initiatives, including but not limited to compensation, turnover, performance metrics, and the inclusion of new customers.
* Enter and update employee data in the HRIS system, ensuring accuracy and completeness of records.
* Generate reports from the HRIS system to support operations, compliance, and decision-making.
* Assist with HRIS troubleshooting and user support, coordinating with others as needed.
* Ensure compliance with local, state, and federal employment laws and regulations in all Lifepoint Business Services activities.
* Assist with the preparation and submission of required reports, such as EEO-1, ACA compliance, and other regulatory filings.
* Maintain accurate and confidential LBS records in accordance with company policies and legal requirements.
* Identify opportunities to improve LBS and workflows, making recommendations to enhance efficiency and service delivery.
* Participate in LBS projects and initiatives aimed at improving the employee experience and operational effectiveness.
* Stay current with HR best practices and trends, contributing ideas for innovation and improvement.
* Create, maintain, and deliver training documents to include handouts on system functionality, in person system training to end users, and all communication to ensure adherence and understanding to functionality and capabilities.
* Identify trends and offer recommendations for process improvement or issue resolution.
* Maintain an awareness and currency of LBS people services principles, practices, and related regulatory environment.
* Proactively identifies People Services trends and metrics to support leadership business decisions, drive employee retention, and culture initiatives
* Drives key performance indicators including employee satisfaction and engagement, time to fill and quality of hire and voluntary and involuntary employee turnover rate, customer service and timely response rates.
* Regular and reliable attendance.
* Perform other duties as assigned.
*Additional Information:*
* Position primarily serves internal co-workers.
* Access to and/or works with sensitive and/or confidential information.
* Exhibit a basic understanding of healthcare regulatory and compliance (e.g., HIPAA). Skilled in the application of policies and procedures. Knowledge of Business Office Standards and Recommended Practices.
*What you’ll need:*
The requirements listed below are representative of the knowledge, skills and/or abilities required.
*Education*: Bachelor’s Degreeorany equivalent combination of education, experience, and training that provides the required knowledge, skills, and abilities.
*Experience:*Minimum 3 years of experience in human resources, process optimization, operations, or business management.
* **Certifications:*None
*Licenses:*N/A
*Skills and Abilities:*
* Business Mathematical Skills — Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rates, ratios, and percentages and to draw and interpret graphs.
* Moderate Computer Skills – Frequent use of electronic mail, word processing, data entry, spreadsheets, graphics, etc. Ability to create, maintain and incorporate simple functions into documents, spreadsheets, databases, and presentations to support business objectives.
* Moderate Communication – Regularly uses moderately complex oral and written skills. May train others in functional areas, interact with others and make presentations to department or middle management.
* Routine Business Problems – Problems encountered are routine, somewhat repetitive and generally solved by following clear directions and procedures.
* Job Specific Impact — Decisions generally affect own job or assigned functional area.
* Moderate Independent Judgement — Results are defined; sets personal goals and determines how to achieve results with few or no guidelines to follow; supervisor/manager provides broad guidance and overall direction.
* Moderate Planning / Organization — Handle multiple tasks simultaneously with moderate complexity.
*Why choose us:*
As a team member of the Health Support Center, our goal is to support those that are in our facilities who are interfacing and providing care to our patients and community members. Our focus is to attract, retain, and empower a diverse and determined workforce. Our mission statement is at the heart of who we are and what we do: “Making Communities Healthier.” In this shared mission, we believe that our collective efforts will shape a healthier future for the communities we serve.
*Benefits:*We offer an excellent total compensation package, including a competitive salary and benefits. Some of our benefits include 401k, flexible PTO, generous Employee illness benefit (EIB), medical, dental, vision, tuition reimbursement, and an Employee Assistance Program. We believe that happy, healthy people have a passionate engagement with life and work and have designed our package to enhance your wellbeing.**
**Job:** **Please select a valid job field*
**Organization:** **LifePoint Health Support Center*
**Title:** *Generalist LBS Service Mgmt*
**Location:** *Tennessee-Brentwood*
**Requisition ID:** *7410-7807*
