Overview
**Description**
**Lead Patient Services Specialist – Onsite – We welcome residents in our Hobbs, NM footprint.**
This individual is responsible for the day-to-day staff management, identification of issues with resolution, and staff quality/productivity measures. This position is responsible for promoting a positive patient experience and ensuring patient satisfaction.
Offers friendly, courteous, and confidential assistance to every patient to ensure that the patient has a positive experience. Maintains accurate information on each patient to facilitate the patient encounter.
All information is gathered while adhering to regulation and compliance requirements and guidelines and is documented timely and accurately.
Providence caregivers are not simply valued – they’re invaluable. Join our team at Revenue Cycle Business Services and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.
**Preferred Qualifications:**
+ Associate’s Degree in Healthcare or Business Administration or equivalent educ/experience
+ Upon hire: Provider Basic Life Support (BLS) – American Heart Association
+ Upon hire: Certified Healthcare Access Associate (CHAA)
+ Upon hire: Certified Revenue Cycle Specialist (CRCS)
+ 6 months Familiarity with basic financial clearance functions
+ 3 years supervisory experience in outpatient registration or related experience in healthcare setting
+ 1 year Knowledge of Epic applications
+ 6 months Coursework in subjects such as team building, facilitating teams, process improvement, conflict resolution, etc.
+ Experience with MEDITECH system
**Why Join Providence?**
Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.
**About Providence**
At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.
The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Check out our benefits page for more information about our Benefits and Rewards.
**About the Team**
Providence Shared Services is a service line within Providence that provides a variety of functional and system support services for our family of organizations across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise.
Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.
**Requsition ID:** 251121
**Company:** Providence Jobs
**Job Category:** Patient Access
**Job Function:** Revenue Cycle
**Job Schedule:** Full time
**Job Shift:** Variable
**Career Track:** Admin Support
**Department:** 4001 SS RC PAS ADM TX
**Address:** NM Hobbs 5419 N Lovington Hwy
**Work Location:** Covenant Hobbs-5419 Lovington Hwy
**Pay Range:** $17.71 – $27.63
The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Check out our benefits page for more information about our Benefits and Rewards.
