Overview
Supervises daily staff activities for the Radiation Oncology department.
Reports to: Director – Radiation Oncology Services
Determines, coordinates and supervises daily staffing assignments and levels.
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Provides direction, orientation, training, coaching, and mentoring to staff. Performs or assists with
performance evaluations and disciplinary actions.
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Assesses and ensures quality of services delivered and facilitates staff development programs. Ensures staff compliance with departmental and organizational policies, procedures, and protocols.
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Verifies insurance benefits and obtains precertification/authorization as necessary. Determines and accepts required payments, including co-pays and deductibles, or refers to financial counselors for follow up.
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Maintains current knowledge of all rules and regulations governing third party admissions/registrations and pre-certification requirements
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Performs staff responsibilities as needed to fulfill required service levels.
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Oversees business functions related to the operations of Radiation Oncology Services.
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Leads the handling and resolution of complex issues and complaints.
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Serves as system administrator for ARIA
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Knowledgeable with registration process and other duties performed by Patient Services Coordinators to train and serve as back up.
*Minimum Education*
High school diploma or equivalent – Required
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*Minimum Education*
Associate’s degree – Preferred
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*Required Skills*
Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action.
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*Minimum Work Experience*
Experience with third party payers, billing procedures and processes. Two years’ experience in a hospital business/access office or physician’s office is required. Supervisory/Leadership experience – Preferred
**Job:** **Administration/Management*
**Organization:** **
**Title:** *Office Manager – Radiation Onc*
**Location:** *Tennessee-Gallatin*
**Requisition ID:** *7457-11688*
