Overview
**Description**
Under the general supervision of the Area Director of Oncology, this position provides financial navigation support for Oncology patients. The oncology financial counselor provides financial navigation to the uninsured, underinsured, patients with high deductibles, and patients with Medicare A/B only, and any other patient group who may require or benefit from these services. Responsible for identifying patients and assisting with completion of applications from patient assistance programs (PAP) and foundations based on diagnosis and chemotherapy medications. Responsible for reducing financial barriers by educating patients on their insurance benefits, including co-pays, deductibles, out of pocket expenses and covered services. Responsible to help our patients to address their financial responsibility and reduce stress related to the cost of treatment. The goal of this position is to provide any and all financial guidance so the patient can focus more on their care rather than the increased stress that financial issues can cause.
Providence caregivers are not simply valued – they’re invaluable. Join our team at St. Joseph Hospital Eureka and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.
**Required qualifications:**
+ Coursework/Training: Training in basic computer operation, such as word processing and Windows.
+ 1 year’ General office experience.
+ Insurance and pre-authorization experience.
+ Patient Assistance program and Foundation experience.
**Preferred qualifications:**
+ 2 years in college.
+ Coursework/Training: Medical Coding training.
+ Associate degree in Health Sciences.
+ Certification in Financial Advocacy upon hire.
**Why Join Providence?**
Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.
**About Providence**
At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.
The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Check out our benefits page for more information about our Benefits and Rewards.
**About the Team**
The Sisters of Providence and Sisters of St. Joseph of Orange have deep roots in California, bringing health care and education to communities from the redwood forests to the beach shores of Orange county – and everywhere in between. In Northern California, Providence provides health care services to Eureka, Redwood, Petaluma, Napa and Santa Rosa.
Our award-winning and comprehensive medical centers are known for outstanding programs in cancer, cardiology, neurosciences, orthopedics, women’s services, emergency and trauma care, pediatrics and neonatal intensive care. Our not-for-profit network also provides a full spectrum of care with leading-edge diagnostics and treatment, outpatient health centers, physician groups and clinics, numerous outreach programs, and hospice and home care.
Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.
**Requsition ID:** 247755
**Company:** Providence Jobs
**Job Category:** Patient Financial Services
**Job Function:** Revenue Cycle
**Job Schedule:** Full time
**Job Shift:** Day
**Career Track:** Admin Support
**Department:** 7800 CANCER SUPPORT
**Address:** CA Eureka 2700 Dolbeer St
**Work Location:** St Joseph Hospital Eureka
**Pay Range:** $19.82 – $24.86
The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Check out our benefits page for more information about our Benefits and Rewards.
