Overview
**Description**
**VMS Specialist – Admin Technologies – 100% Remote**
This Team supports, maintains and manages the IQN/Beeline contingent labor and professional and consulting services procurement program as well provide administrative support of the VMS application itself. We interface closely with HR, Legal, Procurement, AP, AR, IT and Contracting to manage the entire lifecycle of a contractor. This position while Customer Service focused needs someone who has the ability to pick apart a problem and solve the puzzle using the knowledge of the process and intricacies of all the places it can go wrong. We are specifically looking for candidates who meet the following requirements:
+ Proficient in MS suites, such as Word, Excel, PowerPoint, Teams, PowerBI for example you may be asked to pull statics from excel, so be able to create pivot tables, sorting and provide data when requested. *Ability to work independently in a remote working environment and being able to keep busy without being directed to do so. *If you have nothing to do, then reach out to your teammates to inquire if they need any assistance *Utilize training material when researching tickets
+ Take on an investigative mindset when working tickets *Ability to identify a problem, its causes, effects, and possible solutions. Being able to address the root causes, and taking actions to intervene to improve the situation. *Being comfortable interacting with all levels of staff, from upper management to contractors.
+ Be proactive. If you see an issue or potential issue, bring it up to the team *Be honest and upfront. If you are struggling with a concept or process, bring it up for additional review/training *Since we are a remote team, must be comfortable in utilizing MS Teams as our primary communication tool in interacting with each team member.
+ Be able to follow department policies, processes, and implement those practices. *Become familiar with our master service agreement implemented with our vendors, and be able to reference back to our vendors when situations arise.
+ Utilize our internal ticketing system to log work/tickets and manage in accordance to our SLA’s. *Research invoice inquires and determine next course of action and engage with AP for missing remits, delays, or other issues that may arise.
+ Provide clear and concise instructions/training to our internal users, as well as our vendor partners and contractors.
+ Familiarize yourself with our vendors partners, and be able to refer to our internal references, master service agreement, etc.
+ Be able to prioritize workload, tasks, projects, deadlines – while keeping our SLA’s in mind and communicating to team/manager when appropriate.
+ Be able to take on additional tasks/projects – while keeping team/manager updated on status/progress. *Validating assignment/project work orders submitted for approval are complete and correct.
Providence caregivers are not simply valued – they’re invaluable. Join our team at Enterprise Information Services and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.
**Required Qualifications:**
+ Bachelor’s Degree. Or equivalent educ/experience,
+ 3 years – Functional experience.
**Preferred Qualifications:**
+ Experience with well-known VMS systems (eg. Beeline, Fieldglass, IQNavigator, Simplify, VNDLY)
+ 3 years – Experience in Information Services.
**Why Join Providence?**
Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.
Accepting a new position at another facility that is part of the Providence family of organizations may change your current benefits. Changes in benefits, including paid time-off, happen for various reasons. These reasons can include changes of Legal Employer, FTE, Union, location, time-off plan policies, availability of health and welfare benefit plan offerings, and other various reasons.
**About Providence**
At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.
The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Check out our benefits page for more information about our Benefits and Rewards.
**About the Team**
Providence Shared Services is a service line within Providence that provides a variety of functional and system support services for our family of organizations across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise.
Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.
**Requsition ID:** 252619
**Company:** Providence Jobs
**Job Category:** Administrative Support
**Job Function:** Administration
**Job Schedule:** Full time
**Job Shift:** Day
**Career Track:** Business Professional
**Department:** 4011 SS IS AT DATA PROCSNG
**Address:** TX Lubbock 3615 19th St
**Work Location:** Covenant Medical Center
**Pay Range:** $25.16 – $39.82
The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Check out our benefits page for more information about our Benefits and Rewards.
